Our policies

On the table you are covered by a sheet the whole time. Only the part we are working on is uncovered, and it is covered again when we move on. Undress only as far as you like; whatever you keep on, we work around. Seated sessions are done fully clothed, with no oil.

Before we start we ask where you want the work and how firm. We check again in the middle and before the end, and you can say lighter or firmer at any moment. You can pause, change position or end the session whenever you like, for any reason, and we stop right away.

Pick a length, a day and a therapist on the booking page. We take no deposit. A card holds your time and is used only for a late cancellation or a missed visit.

Please give us 24 hours to move or cancel, so someone else can take the time. If you arrive late, we shorten the session to end on time for the next visit. If you are ill, tell us and we will move your visit without question.

If you do not arrive and we cannot reach you by phone or text, the visit counts as a missed appointment and the card on file is used. We would rather hear from you, so call or text and we will find another time.

Massage is for adults 18 and over. A friend or family member may wait in the front room. Each person booked has their own session, covered for the whole of it.

If you are pregnant, are unwell, or have a health condition you are unsure about, ask your doctor before you book. Tell your therapist what you want us to know, and we will adjust or suggest you wait. We do not diagnose.

We use an unscented oil or lotion unless you ask for something else, and we can tell you every ingredient we use. Tell us about a nut or fragrance allergy when you book and we will bring something different. Seated sessions use no oil.

If a session was not right, tell us within a week and we will look at it together.

Tipping is optional and always appreciated. You can add it when you pay, or hand it to your therapist.